I was excited to get my first tattoo at 57 years old, but my experience at Get Right Studios turned out to be a nightmare. I went in with a clear idea of what I wanted and even provided the artist, Christoph, with a near-exact example of the design. However, he decided to impose his own interpretation, resulting in a tattoo that was nothing like what we had discussed.
When I expressed my dissatisfaction and tried to address the issue with Christoph, he became visibly upset and verbally abusive, yelling at me and my wife in front of everyone in the shop. This kind of treatment is completely unacceptable, especially in a professional setting.
I had prepaid for three sessions, $900.00, but after the first one, it was clear that I couldn’t trust Christoph to complete the work to my satisfaction—or without further issues. Despite this, both Christoph and the owner, Kurtis, refused to refund the two remaining sessions I had already paid for. They showed no interest in resolving the situation fairly, leaving me feeling ripped off.
If you're considering getting a tattoo at Get Right Studios, I strongly recommend looking elsewhere. The lack of professionalism, respect, and basic customer service at this place could leave you with a botched tattoo and a lot of frustration. Save yourself the trouble and go to a shop that values its clients and their satisfaction.
In response to the owner, I was not happy with the tattoo and I told Christoph that. I have him in writing stating that he knew the names on the tattoo would not work but he failed to share that with me. If he knew that it was his responsibility to tell me so the tattoo appointment could be canceled. He chose to come up with his own plan regardless of what I wanted. If you wanted to resolve this you could simply stop ripping me off and refund me the money I paid in advance for the two sessions not yet done. Right now you have $900.00 of my money for 1.5 hours of work. Even your employees were astonished at the lack of quality, attention to detail and caring of what the customer wants. Your employee was the abusive one. Keep trying to tell lies and I will post the texts from Christoph online. In fact if you are not inclined to do the right thing I’m going to park my car on the public street with a sign telling everyone how you conduct business. I am positive that this will certainly cost you more than me. I have all the time in the world to help you see the errors in your thinking and business model.